Frequently Asked Question

How do I add Exchange Online to my Android Device
Last Updated about a month ago

Open the Samsung Email app and tap Add Account if it's your first time.

Or, go to Settings in the app > Add account.

Settings > Add account
greyline


Enter your email address and password. Tap Sign in.

Note: If the email app detects your provider, you may be redirected to a different sign in screen.

Email address and password
greyline


If you're prompted to select account type, choose Microsoft Exchange ActiveSync to sync contacts and calendars.

Select Microsoft Exchange ActiveSync
greyline


Tap Yes or Ok to confirm settings and permissions. What you see may vary depending on what kind of account you're setting up.

Tap Yes to accept permissions
greyline

If you've turned on two-step verification, you'll verify your identity with your chosen method.

Syncing email, calendar, contacts, and tasks may take a few minutes.

greyline


If you see an email that says "Action Required to Sync," open it and tap Use another Mail app instead. If you don't see this message, skip this step.

Open the email that says
Click the link to enable sync

Please Wait!

Please wait... it will take a second!